Privacy Policy

1. What we collect

• Account details: your phone number or email, name, birth date, university or campus, and the student and user IDs we assign to you.
• Student ID: a photo of your student ID card and, if you add it, your student number, to confirm you are a student. Only Perkly's operations team can see it.
• Profile picture: a photo you upload, or the cartoon avatar you build. Both are optional and you can remove them at any time.
• Redemptions: each discount you use, the merchant and branch, the bill amount, the discount, the time, the transaction ID and how you paid.
• Location: when you allow it, your phone's location is used to show nearby perks, and at the moment you redeem to confirm you are at the shop. We store the redemption's distance check, not a history of where you go.
• Payments: when you pay in the app, the payment provider handles your card details. We receive only the result (paid or failed), the amount and a reference. We never see or store your full card number.
• Device and usage: app version, device type, language, a notification token if you allow notifications, crash reports and basic usage, to keep the service working and secure.
• Merchant and partner portals: business details, team members' names and work emails, branches, bank details for settlements, and activity in the portal.

2. What we do not collect

• Face ID, fingerprint and passkeys stay on your device. We receive a yes/no confirmation or a public key, never your face or fingerprint.
• We do not read your contacts, messages or photos other than the one picture you choose to upload.

3. Why we use it

• To create your account, confirm you are a student and keep you signed in.
• To show perks near you and on your campus, apply discounts and stop misuse (for example, daily limits and in-store checks).
• To settle money with merchants and partners, keep financial records and meet tax and accounting rules.
• To send service messages (sign-in codes, receipts, account notices).
• To send perk drops and flash deals, only if you opted in. You can switch this off in Settings at any time.
• To improve the app with aggregated statistics that do not identify you.

4. Who we share it with

We never sell your personal data. We share only what is needed:

• Merchants see the redemption at their shop: the transaction ID, the time, the amounts and the verification code. They do not see your phone number, email or birth date.
• Partners who onboarded a merchant see totals and transaction IDs for that merchant, with no student details.
• Service providers that run Perkly for us under contract: hosting and database (Supabase), the web host (Vercel), SMS and email delivery, the payment provider and crash reporting (Sentry). Some of them store data outside Egypt; we use providers that protect it to a standard comparable to Egyptian law.
• Authorities, when the law requires it, or to protect users, merchants or Perkly from fraud.

5. How long we keep it

• Your account data is kept while your account is open.
• Redemption and payment records are kept for as long as tax and accounting law requires (usually up to 5 years), even after you close your account, but they are no longer linked to your profile in the app.
• Photos and avatars are deleted as soon as you remove them or close your account.
• Student ID photos are kept while your account is open, so we can show that your verification was checked, and are deleted when you delete your account.

6. Your rights

You can see and edit your profile in the app at any time. You can delete your account yourself in Me → Settings → Delete account: your personal data is erased straight away and your past transactions are kept only without your name or contact details. You can also ask us to give you a copy of your data, correct it, or stop using it for marketing. Email us at support@perkly.app from the phone number or email on your account and we will reply within 30 days.

If you are not satisfied with our answer, you can complain to Egypt's Personal Data Protection Center.

7. Security

Data is encrypted in transit, access is limited by role (a merchant only sees its own shop; our team members only see what their job needs), and we log sensitive actions. No system is perfectly secure; if a breach affects you, we will tell you and the authorities as the law requires.

8. Children

Perkly is for university students. You must be at least 16 to use it; if you are under 18, you confirm a parent or guardian agrees.

9. Changes

If we change this policy we will update the date at the top and, for important changes, tell you in the app before they take effect.

10. Contact

Perkly · support@perkly.app